bridge21 FAQ

Frequently-asked questions and help articles

22 articles in this collection
Written by Stephy Miehle, William Madden, and bridge21 Support

I'm Having Trouble Signing In

Login / Sign in trouble and help

Written by bridge21 Support
Updated over a week ago

How do I remove recent recipients?

How to remove recent recipients.

Written by bridge21 Support
Updated over a week ago

When will my money arrive in Mexico?

Written by bridge21 Support
Updated over a week ago

How do I change my bank account?

How to change your US bank or credit union account.

Written by bridge21 Support
Updated over a week ago

A Guide to Business Accounts

Written by bridge21 Support
Updated over a week ago

How do I get the CLABE number for the bank account in Mexico?

Help finding the CLABE bank account number for banks in Mexico

Written by bridge21 Support
Updated over a week ago

bridge21 Account Tiers & Send Limits

This article describes different tiers of accounts at bridge21, including payment options and how much you may send.

Written by William Madden
Updated over a week ago

How do I use bridge21?

Step-by-step walkthrough on account creation and sending money

Written by Stephy Miehle
Updated over a week ago

Supported countries: Do you send to...?

bridge21 sends money from the US to Mexico.

Written by Stephy Miehle
Updated over a week ago

Creating Your Account

What forms of Photo ID do you accept?

Written by Stephy Miehle
Updated over a week ago

Sending Money

How can I pay for my transfer?

Written by Stephy Miehle
Updated over a week ago

How long does it take for money to come out of my bank?

Written by Stephy Miehle
Updated over a week ago

How much money can I send? What are my account limits?

This article explains the amount of USD you may send to Mexico.

Written by Stephy Miehle
Updated over a week ago

Receiving Money

What are the payout options in Mexico?

Written by William Madden
Updated over a week ago

What information do I need to provide about my recipient?

Written by Stephy Miehle
Updated over a week ago

Can I send money to myself?

Written by Stephy Miehle
Updated over a week ago

What is a CLABE number?

Written by Stephy Miehle
Updated over a week ago

Fees

What is the transaction fee?

Written by Stephy Miehle
Updated over a week ago

Banking

What are banking hours and banking days?

Written by Stephy Miehle
Updated over a week ago

About bridge21

Which US states do you support?

US states supported by bridge21 and general regulatory information

Written by bridge21 Support
Updated over a week ago

You don't use banks to move money overseas? How is that possible?

Written by Stephy Miehle
Updated over a week ago

How can I try out bridge21?

If you have a US Bank account, you can donate to these Mexican charities...

Written by Stephy Miehle
Updated over a week ago